What must logistics do after establishing service level metrics, targets, and controls before implementing them?

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After establishing service level metrics, targets, and controls, performing a benefit-cost analysis is essential before implementation. This analysis helps organizations assess the viability and financial justification of the proposed metrics and controls. By weighing the anticipated benefits against the costs involved, logistics professionals can determine whether the efforts needed to achieve these service levels are justifiable and align with overall business objectives. This step ensures that resources are allocated effectively and that the organization can realistically meet the established targets without overextending itself or incurring unnecessary expenses.

In comparison, conducting a market survey, preparing a training module, and reviewing competitive analysis are processes that might be relevant at different stages of strategic planning but do not directly follow the establishment of service level metrics. A market survey might inform the initial development of key performance indicators but isn't a prerequisite for implementing metrics already established. Preparing a training module is important for ensuring personnel understand the new metrics and controls, yet this step typically occurs after the benefit-cost considerations have been addressed and approved. As for competitive analysis, while it's important for overall strategic positioning, it doesn't directly impact the immediate actions required post-establishment of service level metrics.

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